1. Navigating Complex Tax Requirements in Vietnam’s E-commerce Market
The boom of e-commerce in Vietnam brings great growth opportunities, but also makes the tax system more complicated than ever. Online businesses, especially those doing business across borders have to deal with declaring, paying and refunding value added tax (VAT), and handling import duties when goods are imported into Vietnam.
In this context, the need for tax preparation services is increasing, not only to comply with regulations, but also to optimize costs, avoid administrative fines and ensure transparent financial operations. Understanding the current e-commerce tax policy is the first step for businesses to develop sustainably on the digital platform.
2. Understanding VAT Obligations for Online Sellers
According to the Law on Value Added Tax, all organizations and individuals doing business in Vietnam, including through e-commerce platforms must declare and pay value added tax (VAT).
For domestic enterprises, the common VAT rate is 10% on revenue, except for some goods and services that enjoy preferential tax rates of 0% or 5%. Enterprises must issue electronic invoices for each transaction, including online orders. For e-commerce platforms or international sales platforms, tax authorities require registration and VAT declaration on behalf of foreign sellers when transactions arise in Vietnam.
E-commerce businesses also need to note: determining the location of tax generation, the time of revenue recognition, and the deduction method are important factors for accurate declaration, avoiding late payment or incorrect declaration of VAT obligations. This is one of the reasons why e-commerce companies should use a tax consultant specializing in VAT for guidance on declaration and risk control.
3. Managing Import Duty for Cross-Border E-commerce
For businesses importing goods for online sales, import duty is an indispensable financial obligation. The tax rate depends on the HS code of the product, the origin of the goods, and the trade agreement that Vietnam has signed (such as CPTPP, RCEP, or AJCEP).
Goods imported into Vietnam are not only subject to import duty, but also have to pay value added tax calculated on the total value of imported goods (CIF price + import tax). In addition, some items may also be subject to special consumption tax or environmental fees if they are on the controlled list.
For e-commerce businesses with a cross-border logistics model, managing customs documents, declared goods value, and tax refund procedures when returning or exchanging goods is very important. Small errors in import declarations can lead to tax arrears, late payment penalties, or delays at the port. Therefore, cooperating with a Vietnam tax consultant with experience in the field of import duty will help businesses minimize risks and control costs better.
4. Common Tax Challenges for E-commerce Companies
E-commerce activities have high transaction speeds, large order volumes and many different sources of goods, leading to common tax errors. Some common problems include:
- Incorrect declaration of HS code, leading to incorrect calculation of import tax rates.
- Incorrect customs declaration value, changing the tax basis and being collected after inspection.
- Incorrect VAT declaration, causing businesses to be fined for late payment or not eligible for deductions.
- Lack of customs documents or electronic invoices, making it difficult to prove valid expenses and tax refunds.
These errors not only affect reputation but also increase operating costs. Using tax preparation services helps e-commerce businesses review the entire tax process, minimize risks and optimize financial obligations.
5. Smart Tax Preparation & Compliance Solutions from Vina TPT
Vina TPT Tax Service provides professional solutions specifically for e-commerce businesses in Vietnam. With a team of experts with more than 20 years of experience in the field of tax consulting, accounting and compliance, Vina TPT provides comprehensive tax preparation services including:
- Consulting and declaring value added tax (VAT) in accordance with legal regulations.
- Checking and confirming import duty for imported goods, optimizing valid HS codes.
- Reviewing the system of accounting and customs documents, ensuring the validity of tax refunds and VAT deductions.
- Building an e-commerce tax management strategy suitable for the scale and business model.
Vina TPT’s experts are not only knowledgeable about Vietnamese regulations but also proficient in international standards, helping Japanese, Korean, Singaporean or European businesses operating in the e-commerce field easily adapt to the Vietnamese tax system.
6. Why Professional Tax Consultants Make a Difference
Working with an experienced Vietnam tax consultant like Vina TPT helps businesses save a significant amount of time and compliance costs. Businesses no longer have to worry about periodic tax audits, newly issued regulations or incorrect VAT declarations. In addition, a professional tax consultant helps optimize cash flow, accurately determine deductible expenses, and support businesses in quick tax refund procedures. This allows the management team to focus resources on core activities such as developing online platforms, products and business strategies.
Contact Vina TPT Tax Service now to receive free consultation from our team of experts on tax preparation services, value added tax and import duty for e-commerce businesses.


